WHAT TO DO AFTER REQUESTING THE
RETURN?
1. SEND A RETURN
AUTHORIZATION REQUEST
Fill in and send the
Return
Proforma
Invoice and place
it
inside your package.
2. ATTACH THE RETURN
LABEL
You can find it in the
original
package.
Not
there? Check
the
"New
Return Label"
section
3. CALL THE COURIER
Contact the courier
indicated
on the
return label
in the
ways noted in the
"How to
book a
pickup?"
4. SHIPPING
Wait for courier
pickup or
bring your
package to the
collection center
Return Authorization
Do you already have an account? Login to view the
return
authorizations that are possible for your orders.
Return Authorization for
unregistered customers
Please use this form, if you don't have a user account.
COUNTRY & LANGUAGE
Vietnam / English